The crew at Shottenkirk in Ft. Madison. IA has ALWAYS treated me fairly, politely and with respect. I have NOTHING negative to say about them.
As quoted for price and time to complete repairs. Always courteous.
On vacation pulling a boat and our GMC vehicle’s transmission wouldn’t shift out of neutral once we arrived at our destination. Triple A delivered the vehicle to Ft. Madison and within 36 hours we’ve got our vehicle back and boating continued. Their service department did an Outstanding job with fast and efficient repairs. Thank You!
I recently visited this location to have some warranty work done on my 2017 GMC Terrain. My vehicle was fixed in a timely manner by a very knowledgeable Technician named David Lynch. He was very courteous and made sure things were explained to me in words I would understand. A I will request him from now on!
Very professional service! We were even 30 minutes early and they got us right in and got us out fast. I was very pleased with the service especially during these very scary times. They gave us plenty of space by staying 6 feet away and showed us to the waiting room. Only downfall....free coffee needs work. But hey I didn't mind when I found out how short of time I would be spending there. Good Job Shottenkirks!
It's always a little scary buying a one way ticket to buy a car you have never seen. What if they lied about the car? Or the deal we agreed to? Shottenkirk is on the Chicago, Kansas City, Albuquerque, Los Angeles train line. They had a car I wanted with colors and options I wanted on Cars.com at a very reasonable price. We made a 'handshake agreement' and I bought a ticket on the thought if it all went South I would enjoy my train ride and buy a return ticket the next day. Car was exactly as ...
From the moment I walked into the dealership, everyone was so helpful. My sales person, Roger Boeding helped me select the perfect vehicle for my needs. Would definitely recommend Shottenkirks if you are looking for either a new or used vehicle!
Had my 2018 Toyota in for service and a detail. Could not have been more pleased. My car looked and ran like brand new vehicle!
I drove 500 miles from Tulsa Oklahoma for the best deal on a New GMC Canyon. The dealership went above and beyond. Two thumbs up...higher praise would I give if but I had more thumbs.
Dustin and all his staff are incredible to work with. It is a family atmosphere that makes you want to do business with them. We are very happy with our decision to purchase our Yukon there.
Great bunch of people very friendly and helpful. they went above and beyond my Expectation to help my get the truck I wanted and get me the best deal possible Exceptional Staff thank you so much. ALLEY is a Rockstar. thank you. you are the Best.
The whole process of buying my car was relaxed and easy. I had avoided big dealerships in the past due to the pushy salesmen and their agenda for making a sale, but this experience was very different and everyone involved tried to make sure I was comfortable with everything.
The job was well for the amount of time the truck was there. The service was excellent and hate to hear that Lori in Service Department is leaving.
If it's the experience I think it was they reinstalled the glove box which had fallen out. Personally, I think that should not have happened on a year old vehicle.
Love my experience I have had with ShottenkirkThey go above and beyond to make sure you are satisfied They came and picked up my car and brought it back after oil change Customer service is excellent always friendly
Everything was smooth and went without a hitch. The car only had a partial charge and the car wash wasn't showroom quality, but it really didn't matter in the end. I was happy.
The process was very smooth. It was great working with Tara and Dan. Chris and Anthony in the finance office were great!! Lonnie made it a great experience.
Went in to just look and test drive a couple of cars and ended up purchasing a vehicle. Wasn't ready to purchase one that day but was influenced into the deal.
A+ visit at your dealership! The only reason I shop at Shottenkirk is because of Ben Sheedy. My family and I have purchased several dozen vehicles from your dealership over the past decade and the only reason we have is because of him. Ben gives exceptional customer service and is extremely knowledgeable.
The dealership came and picked up my vehicle at my place of employment and delivered it back when the recall fix was completed. This was a service that is appreciated as I would otherwise need to take time off from work to take the vehicle to the dealership and then get a ride to work and picked back up after service is done.
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